Very nice and welcome staff everywhere and in spa area the guys were very kind and taking care of guests.
Manole
March 2024
I recently stayed at this hotel and while I should have given them a 5-star for their service, there are a few things I had a problem with. First, the bathroom. I stayed in the Deluxe single room, and bless the cleaning lady, she came every morning with a bright smile to do her thing. However, the bathroom in room 415 had an unpleasant smell that the daily cleaning couldn't get away. I read a similar review on bookings.com and thought this would have been sorted, but it hasn't unfortunately. The hammam which was advertised as free between some hours of the day isn't actually free, and I believe this should have been communicated clearly in the details. Unless you do it yourself, it is paid. For someone who hasn't done or seen a hammam done before, it's bonkers to walk into the room when you don't know what to do. Typical way of getting bucks off customers, but I only booked this hotel because of the facilities that came with it, but I was only able to use the sauna once. Also, because room 415 was close to the elevator, all sorts of noises were coming into the room. While I don't have so much problem with that, light sleepers would definitely do. The staff, however, were always full of smile and ready to help, hence the 4-stars. Breakfast was great from 7-10am and they switched some foods everyday. I recommend, but make sure to read the fine print – if at all it is written.
Jelilat
November 2024
Absolutely brilllant hotel the staff are exceptional especially the breakfast staff they were the highlight of our morning they were brilliant with our daughter Aiyla and even took care of her while we ate sometimes, the man making the omelette always made it for us as soon we walked in as he knew what we ordered and would bring it to the table, the cleaning ladies who did the rooms did a exceptional job every morning and would leave extra water for our baby. I was hesitant in going away with our daughter for her first holiday but the staff and the hotel I can’t fault at all they made it brilliant and it’s really spotlessly clean.
Sadhia
August 2024
Rooms are spatious and clean, we got fresh towels, bath robes, slippers and water daily. SPA area was clean and very nice. Luxurious interior. Very nice staff and perfect breakfast - freshly made eggs, selection of fresh bread and vegetables, tasty ham&cheese and they even make fresh pancakes and waffles.
Silvia
May 2024
We had three rooms which the hotel set up to suit each set of occupants. We all thought they had very comfortable beds and lovely showers. As a group of vegans we were pleased that the restaurant got in two types of plant milk for us for breakfast and staff were very helpful in making sure we were happy. We tried the Turkish coffee at breakfast which was incredibly strong but delicious. We enjoyed the pool and spa facilities and had a nice G&T in the bar a couple of times. One of the team of staff in reception was extremely kind and lent us his Istanbul card to help us get around which was really useful, and he and other members of the team were great at explaining how best to get around the city.
Rachel
June 2024
Breakfast lovely. Staff friendly and attentive. Barber was great!
Mohammed
June 2022
Hotel exceeded all my expectation starting with reception to housekeeping staff I've never been treated so well like in Beethoven hotel. Definitely we are coming back to stay there every time when we come to fatih, with our families as well. location is perfect, close to all public transportation stops. Reception of the hotel is very helpful, friendly and very kind - all front office staff were excellent Breakfasts were awesome, our room was so big and beautiful, me and my friends so much enjoyed staying there. Thank you!!!!
Profshop
December 2023
A true 4 stars with all the facilities ,the breakfast was excellent, and the staff went above and beyond to make the stay enjoyable for real . Sofia and Lina at the reception were particularly amazing, providing exceptional service always always smiling and kind. Everything was great, and the entire hotel staff was incredibly caring and attentive.The location , the food was great . I commend this hotel 100 %
Naila
September 2024
Rooms very clean, good breakfast, lovely pool and sauna. Great location, friendly staff.
Sammar
August 2022
Great hotel, perfect location, clean and friendly staff. Breakfast was very good. We were in Istanbul before in hotels with much better assessment and breakfast was not even close to this one. I can not give opinion about SPA and pool because we did not use it. We requested the airport taxi and everything went accordingly. More that anyone would expect. I highly recommend it a great experience.
Orry80
April 2024
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