Beethoven Premium Hotel

Very nice and welcome staff everywhere and in spa area the guys were very kind and taking care of guests.

The room was very spacious and well equipped, even with a prayer rug, though we didn't need one. The breakfast was amazing, lots of options, from bread to tea, olives and desserts. The beds were really comfortable, not too soft, not too hard. The spa area was large, and with refreshing cool water. Positioning of the hotel is great, close to Suleyman's Mosque, Baiazid's Mosque, the Grand Bazaar and a 40 min walk from the Hagia Sofia and Topaki Palace. We went on food the whole trip.

The staff were really welcoming, the gentleman at the reception was especially nice giving us information about places to visit and more. The room was amazing, it was really big, clean and the bed very comfortable. The spa was great! We had breakfast included and the kitchen stuff has done everything to satisfy our taste and expectations, even more they made our experience at the Beethoven even more special by singing an happy birthday song to my partner and bringing us a fabulous dessert.

I recently stayed at this hotel and while I should have given them a 5-star for their service, there are a few things I had a problem with. First, the bathroom. I stayed in the Deluxe single room, and bless the cleaning lady, she came every morning with a bright smile to do her thing. However, the bathroom in room 415 had an unpleasant smell that the daily cleaning couldn't get away. I read a similar review on bookings.com and thought this would have been sorted, but it hasn't unfortunately. The hammam which was advertised as free between some hours of the day isn't actually free, and I believe this should have been communicated clearly in the details. Unless you do it yourself, it is paid. For someone who hasn't done or seen a hammam done before, it's bonkers to walk into the room when you don't know what to do. Typical way of getting bucks off customers, but I only booked this hotel because of the facilities that came with it, but I was only able to use the sauna once. Also, because room 415 was close to the elevator, all sorts of noises were coming into the room. While I don't have so much problem with that, light sleepers would definitely do. The staff, however, were always full of smile and ready to help, hence the 4-stars. Breakfast was great from 7-10am and they switched some foods everyday. I recommend, but make sure to read the fine print – if at all it is written.

The staff were all very helpful and professional. The pool, although small, was a great facility to have and we enjoyed using the sauna, with both facilities having long opening hours. There was a great choice of food at breakfast. The beds were really comfortable and we both had an excellent night's sleep every night.